Mostly when one opens the main menu of the app, it crashes. At first I thought it is an error of the app, so I waited couple of updates of the app , but it did not get any better.
It does not make any difference. Can I debug this issue somehow, to see if it is a bug in alien dalvik or an issue of the app itself? Edit: currently I use the latest update 10 1. Where did you install it from? I wanted to install it once and found it on Aptoide. Then I thought it would be better to download it from the Amazon app store Usually if I don't find an Amazon app in their own app store, it means they checked somehow and know it's not compatible with my hardware.
Software version? Amazon App store is my number one store app on Jolla, and it works fine on 1. I hope your problem is not related to 1. I don't have any problems with the Amazon App Store app, either : The problem occurs with the Amazon Shop - the app to buy real items from Amazon e. Did you try uninstalling and reinstalling? It could be corrupted, and since there's no cleanup feature in jolla for android apps, the only solution is reinstalling.
Oh, my version was installed from Amazon App Store. Airplane mode enabled, still ask "select internet connection". Android app settings lost when removing Alien Dalvik [released]. Supported browsers include:. Sometime, Silverlight may cause Amazon video streaming problems. To resolve Prime Video playback problems, you can fix it by clearing Silverlight application storage.
Click Delete. You can now close your browser and try to stream the Amazon video again. If you're still experiencing streaming issues, go to Microsoft Support to uninstall and reinstall the Silverlight player. If your computer, monitor, or system settings get changes, some intermittent issues with DRM technologies may exist.
So in order to resolve many video playback issues, resetting DRM Setting is the way to go. Step 2 Rename the mspr. Don't remove your mspr. Restart your iPhone or Android phone. After the phone reboots, open the Prime Video app and try to open the Amazon video again. Poor Internet connection makes the Amazon videos buffering or not playing, so you want to make sure that your device is running on a stable network connection. To play Prime video more smoothly, close other devices that are sharing an Internet connection with yours, such as your computer or the computer of your family.
If you are using an Android device with Prime video playback problem, you can try to clear cache of the app to fix the streaming problem.
Then you try to stream the Prime video and see if it is working now. Then reinstall Prime Video from Google Play store on your device. Tap the "x" beside Prime Video app icon and tap Delete. Then reinstall the Prime Video app from App Store. This will remove the data of Prime Video application on your TV and fix the Amazon video streaming problem.
But other videos on Netflix, YouTube, etc. Until now, no solid solution is provided by Amazon to address the problem, but users have posted the following solutions which they said have solved the "Insufficient Bandwidth" problem on their TV.
Before anything else, make sure your internet connection has met the basic requirement of Amazon. Restart the Wi-Fi router. Clear Prime Video app data. Update Prime Video app. Also, you want to get the latest version of the system software for your TV.
Contact Amazon support and see if they can help. An Amazon Prime Video user posted his experience— "At random times during my movie, suddenly the screen goes blank and a little 'wait-for-it' circle appears and spins. Eventually, like anywhere from 2 to 15 minutes, the 'error ' message appears, along with 'retry' and 'cancel' buttons". Amazon Error code is usually a low bandwidth issue. So the troubleshooting will be checking the internet connection of your device.
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